Reference

pasang300 Privacy Policy: What We Collect and Why

The pasang300 Privacy Policy sets out exactly what personal information we collect when you open an account, make a deposit via DANA or QRIS, or contact our support…

Secure account data storageDANA, OVO, GoPay & QRIS transaction recordsNo third-party data salesClear data retention scheduleContact us to request changes
pasang300 pasang300 Privacy Policy: What We Collect and Why
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Policy Rights

If you want to review the personal data we hold on your account, request a correction or ask us to remove specific records, our support team handles Privacy Policy queries seven days a week. You can reach us through live chat, email or our in-app message centre — and a dedicated privacy request form is available inside the account settings page so you do not have to wait in a general queue. Response times for data access requests are within 3 business days.

Team online

Live Chat

Open live chat from your account dashboard for immediate Privacy Policy questions; agents are available from 08:00 to 24:00 WIB every day.

Email Support

Send a detailed Privacy Policy request to our support email address; we reply within 3 business days and confirm each action taken on your account data.

In-App Privacy Form

Navigate to Account Settings, then select Privacy Request to submit a structured data access, correction or deletion form without leaving the platform.

HOW WE HANDLE YOUR DATA

Browse Our Data Handling and Account Security Practices

Every section below addresses a specific dimension of how pasang300 manages the personal information tied to your account — from the moment you complete phone verification to the…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page performance.

Account Security

Phone verification is required before account access is granted.

Data Retention

Transaction records for DANA, GoPay and bank transfer deposits are retained for five years to meet financial record obligations.

Third-Party Sharing

We share data only with payment processors such as QRIS network operators and identity verification partners.

Your Data Rights

You may request a full export of your account data, correct inaccurate records or ask for deletion of non-mandatory data…

Policy Updates

When the Privacy Policy changes, we post a notice on the account dashboard and send an email to your registered…

Privacy Policy Questions We Get Asked at pasang300

These are the Privacy Policy questions we receive most often from people in Indonesia. If your question is not listed, use the in-app Privacy Request form or reach us via live chat between 08:00 and 24:00 WIB.

We collect your name, phone number, email address and device identifier at registration. After your first DANA or OVO deposit, we also store transaction reference numbers to support withdrawal verification and dispute resolution.

We share data only with payment processors — such as QRIS network operators and bank transfer partners like BCA or BRI — strictly for transaction completion. No data is sold or shared with advertisers.

Financial records including GoPay, DANA and virtual account deposits are kept for five years to meet regulatory requirements. Non-transactional profile data is removed within 90 days of a verified account closure request.

Go to Account Settings, select Privacy Request and choose the relevant option — data export, correction or deletion. Our team processes requests within 3 business days and sends a confirmation to your registered email.

Yes, we use session cookies for login persistence and analytics cookies for page performance. You can turn off non-essential cookies at any time from the cookie preferences panel inside your account settings page.

All data in transit and at rest is encrypted. Phone verification is mandatory before account access, and automated alerts flag unusual login attempts — whether you last deposited via QRIS or an OVO wallet transaction.

Yes. We post a notice on your account dashboard and email your registered address at least 7 days before any updated Privacy Policy version takes effect, giving you time to review it. Use of the platform after that date where local law permits constitutes acceptance.